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Home Management Leadership

Re-balancing the human digital needs

Fabio Chesini by Fabio Chesini
June 25, 2020
Photo by Marcus Aurelius from Pexels

Photo by Marcus Aurelius from Pexels

Society is increasingly following a digital-first strategy, working against the clock to migrate physical circulation into digital circulation, hoping to slow down the COVID-19 pandemic growth curve. The digerati (Amazon, Google, Apple, Facebook, Microsoft, Alibaba, Tencent, Baidu, et al) are becoming an even more important component in this effort. COVID-19 forced us to investigate more deeply how humans behave digitally when fulfilling basic needs such as health, infotainment, education, safety, and more. Government, Enterprises and people, in general, must acknowledge what we call “the dissonance of digital human needs” (Figure 1). Considering how humans behave digitally now—and how they might [...]

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Fabio Chesini

Fabio Chesini

Fabio Chesini advises financial institutions on transaction banking, including commercial cash management, payments, collections and information services, and blockchain. Previously, Chesini worked for IBM, mainly on the Interactive Financial Services (IFS) framework for retail banking web portals, to then lead the transformation to corporate banking needs. He also worked as an e-commerce product manager for the Global Transaction Service organization at Citibank and spent 10 years as Senior Project Manager delivering highly complex global cash management mandates in several industries.

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