NTT DATA has launched its next-generation Smart AI Agent, an advanced AI tool to accelerate Generative AI adoption. The company estimates a $2 billion revenue from Smart AI Agent-related business by 2027.
The AI tool aims to autonomously extract, organise, and execute tasks in response to user instructions. It can complement existing workforces and streamline time-consuming processes.
“The launch of our Smart AI Agent is a direct response to the growing demand for tools that unlock the full potential of Generative AI. At NTT DATA, we’re committed to pioneering innovation that drives enterprise success. Smart AI Agent is designed to ease operational burdens, drive adoption, and help businesses realise the true value of AI technology,” Yutaka Sasaki, president and CEO NTT DATA, said.
Key capabilities
The Smart AI Agent has capabilities for task planning, automating complex workflows and dividing tasks into streamlined processes; multi-agent collaboration to improve efficiency and effectiveness; and advanced Retrieval-Augmented Generation (RAG) that provides contextual searches of internal corporate data for higher quality results.
It also claims to generate validation data from business documents to optimise operational processes.
InMarch 2025, (User-in-the-Loop) UITL capabilities to further improve agent workflows based on user feedback, creating a cycle of autonomous optimisation.
